Running low on credits? Top up your ProfileSpider account in under a minute. Choose a credit pack, complete the Stripe checkout, and your credits are available instantly — no waiting, no expiry.
Quick Overview
Step-by-step
Go to the Upgrade page
Click Upgrade in the extension menu, or visit profilespider.com/upgrade directly.
Scroll to the Top-Up section
Below the subscription plans you will see the Top Up Credits section with three credit packs to choose from.
Choose a credit pack
Select the pack that fits your needs. All top-up credits never expire and use your current plan's profile limits.
Larger packs have a lower cost per credit.
Complete the checkout
You will be redirected to a secure Stripe checkout page. Enter your payment details and confirm. The process takes about 30 seconds.
Start extracting
After payment, your credits are added instantly. You can see the updated balance in the extension right away.
Running low on credits?
Top up in under a minute. Credits are added instantly and never expire.
Top Up Credits NowFrequently Asked Questions
No — top-up credits never expire. They remain in your account until you use them, even if you cancel your subscription.
Yes. Top-up credits use your current plan's profile-per-page limits. Free plan users can top up and extract profiles using the free plan limit.
Credits are added instantly after a successful Stripe payment. You will see the updated balance in the extension within seconds.
Contact our support team within 30 days of purchase. We will work with you to resolve any issues or provide a refund for unused credits.
Related How-To Guides
How Subscriptions Work
ProfileSpider offers four plans — Free, Starter, Pro, and Power — with monthly or yearly billing. This guide explains how to choose a plan, what happens to your credits each cycle, and how to upgrade, downgrade, or cancel at any time.
How to Set Up a Team Credit Pool
Share your ProfileSpider credits with your team. Set up a team credit pool so team members can extract profiles using shared credits — all billed to one account.
How Billing Works
ProfileSpider handles billing through Stripe. This guide covers billing cycles, invoices, how to update your payment method, and what happens when you upgrade, downgrade, or cancel your plan.