How ProfileSpider Team Credits Work
Learn how ProfileSpider team credits work: shared team credit pools, member access, personal credits, usage tracking, and billing-cycle resets.
Quick answer
ProfileSpider team accounts have a shared Team Credit Pool for subscription and top-up credits. Free and personal credits stay personal and are never pooled. Admins can enable or disable pool access per member. Members with pool access spend team credits first, then personal credits.
Overview
What Team Credits Are
Team credits let selected members draw from one shared pool.
Shared team pool
Team accounts have a Team Credit Pool that selected members can use when pool access is enabled.
Subscription credits pool
Team subscription credits are shared in the team pool.
Top-up credits pool
Team top-up credits are also shared in the team pool.
Personal credits stay personal
Free credits and personal credits are never pooled into the team credit pool.
Access is per member
Admins can enable or disable team pool access for each member.
Team credits first
Members with pool access spend team credits first, then their own personal credits.
Access
Who Can Use Team Credits
Pool access is controlled per member.
Members with pool access
Members with team pool access enabled spend credits from the shared team pool first. If team credits run out, they can then use their own personal credits.
Members without pool access
Members without team pool access spend only their own personal credits.
Admin control
Admins can toggle team pool access for each member.
Same-domain members
Team members are added from users with the same email domain as the admin.
Spend order
Which Credits Are Spent First
The order depends on whether the member has team pool access.
With team pool access
The member spends team credits first. If the team pool is empty, they can then spend their own personal credits.
Without team pool access
The member spends only their own personal credits.
Free credits
Free credits stay personal and are not added to the team pool.
Top-up credits
Top-up credits bought for the team are part of the shared team pool.
Where
Where to See Team Credits
The Team page shows the shared pool and member usage.
Team Credit Pool
The Team page shows available and total team credits.
Progress bar
The Team Credit Pool card includes a progress bar for the shared pool.
Member table
The Team page lists members and shows their team credit usage for the current billing cycle.
Usage
How Per-Member Usage Works
The Team page shows a Credits Used column per member.
This number shows credits drawn from the team pool during the current billing cycle.
It is not a full historical usage report. Current-cycle counters reset each billing cycle.
Comparison
Team Credits vs Personal Credits
Team credits
Shared subscription and top-up credits that selected team members can spend when pool access is enabled.
Personal credits
Credits that belong to an individual user. Free and personal credits are not pooled.
Pool access enabled
The member spends team credits first, then personal credits.
Pool access disabled
The member spends only personal credits.
Usage
What Team Credits Can Be Used For
Team credits are used for the same credit-using actions as normal credits.
Page scraping
A normal page scrape uses 1 credit per page.
Enrichment
Enrichment uses 1 credit per URL opened.
Email finding
Email finding uses credits when a valid result is returned.
Exports
Exporting saved lists to CSV, Excel, or JSON uses 0 credits.
Tags and notes
Adding tags and notes to saved rows uses 0 credits.
Saving rows
Saving extracted rows to a list uses 0 credits.
Lists
Team Credits Do Not Mean Shared Lists
Team credits and saved lead lists are separate concepts.
A shared team credit pool lets selected members spend shared credits, but saved profiles, lists, tags, and notes remain local to the browser where they were saved.
If you need to share a list with another team member or a client, export it to CSV, Excel, or JSON and share the exported file through your normal workflow.
Use case
Why Team Credits Help Agencies and Teams
Team credits are useful when multiple people work from one shared credit budget.
Agencies can let selected sourcers draw from one team credit pool.
Admins can disable team pool access for members who should use personal credits only.
Teams can see current-cycle team credit usage per member.
Subscription and top-up credits can be managed as one shared pool.
Lists can still be organized locally with list names, tags, notes, and exports.
Top-ups
How Top-Ups Work on Teams
Team top-up credits are added to the shared team credit pool.
Top-up credits never expire.
Subscription credits are spent first, which preserves top-up credits for later.
Billing cycle
What Resets Each Billing Cycle
Subscription credits
Monthly subscription credits reset each billing cycle and do not roll over.
Per-member usage counters
Per-member team credit usage is current-cycle usage only and resets each billing cycle.
Top-up credits
Top-up credits never expire and roll forward until they are spent.
Saved local lists
Saved profiles, lists, tags, and notes are local browser data. They are separate from billing-cycle credit counters.
Best practices
Best Practices for Team Credits
Enable team pool access only for members who should spend shared credits.
Review current-cycle Credits Used on the Team page.
Use tags and list names to keep team work organized by client, campaign, source, or project.
Export important lists when you need to share them with teammates or clients.
Use top-ups when the team needs extra credits beyond the subscription allowance.
Remember that free and personal credits stay personal.
Troubleshooting
Common Team Credit Questions
A member cannot use team credits
Check whether team pool access is enabled for that member.
A member is using personal credits
Members without pool access spend only personal credits. Members with pool access spend team credits first, then personal credits.
Usage numbers reset
Per-member Credits Used shows current billing-cycle team pool usage only, so it resets each cycle.
Team member cannot see a list
Saved lists are local to the browser where they were created. Export the list if you need to share it.
Questions